Lead Product Manager

Description

Infopro Digital is a leading B2B information services provider with presence in 17 countries. We were founded in 2001 by Christophe Czajka, our Executive Chairman, and have quickly grown to help businesses succeed in an increasingly complex and digital world. Through our market leading brands, including Companeo, Luxe Pack, Haynes Group and Risk.net, our clients stay connected with their professional communities, make more informed business decisions and achieve greater results in their day-to-day activities.

As a global organizer of conferences and trade shows, Infopro Digital is now expanding into event management software (“EMS”) solutions that address the increased prevalence of virtual and hybrid event formats.

We are now looking for a high caliber product manager and commercialization leader to mobilize efforts across the group.

You will be looking for an exciting challenge and motivated by the opportunity to take a concept and develop it into a commercial success. You will be a natural leader, have strong commercial acumen and have direct experience working with SaaS marketing solutions. You will also have an entrepreneurial mind-set, a strong motivation to drive commercial results and an international outlook. Unlike many larger companies, successful people in Infopro Digital operate with autonomy and agility.

You should be capable of managing multiple stakeholders and acting as an enabler within our environment. Moreover, you will have a good understanding of how virtual events solutions are evolving and their role in the multiple industry sectors.

The Role

Based in the UK or France, the EMS Commercialization and Launch Leader is responsible for ensuring Infopro Digital’s EMS SaaS solution sells successfully and globally.

Your objective is to launch a new software solution, which is still in development, and grow it to a multi-million-euro business. The core audience for this solution includes event organizers at Corporations, Large Retailers and Trade Associations who host virtual and hybrid events for lead generation, product demonstration and brand awareness purposes.

This is an evolving market and a competitive one as well, therefore you will need to be forward thinking and focused on evolving market demand. Your role will be the glue that connects product strategy to design, build and selling functions to drive sales and to achieve results.

Key Accountabilities

• Set business strategy: Define Infopro Digital’s EMS strategy over the short, medium and long term in line with the company’s strategic and business goals; working closely with key stakeholders, you will determine which features, functionality and packaging will best serve our evolving customer base.
• Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria as well as on our competition and how they are positioned.
• Collaborate with product management and marketing to develop product positioning and messaging that resonate with our target buyer personas.
• Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make; then, design and implement sales and marketing processes based on what you learn.
• Plan the launch of the Infopro Digital’s EMS as well as ongoing releases and manage the cross-functional implementation of the plan.
• Develop a marketing plan for Infopro Digital’s EMS in conjunction with our marketing team, including key activities and budgets to support the acquisition and retention of a brand-new customer base.
• Assess the effectiveness of the marketing programs that support Infopro Digital’s EMS on an ongoing basis and implement changes where required.
• Act as the primary thought leader for Infopro Digital’s EMS externally, including speaking engagements and written works.
• Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.
• Diversify and scale the business: Identify potential integration and synergy opportunities with Infopro Digital’s related brands; establish metrics and KPIs to drive and maintain efficiencies within the team; Partner with sales leadership to set sales targets and ensure teams are resourced sufficiently to achieve them. After launch, part of your performance metrics eventually will be tied to annual sales achievement.
• Provide leadership for a global team: Provide hands-on, day-to-day management including hiring, mentoring and retention for the EMS product management team.

Structure and Size of Team

This is a brand-new role and is focused on a brand-new product. You will lead and be supported by dedicated resources including Sales and Client Support, Product Marketing, Technical Product Owner, Project Management as well as development and testing resources. Some of these roles are defined and resourced already, others will need to be hired.

Requirements

• Proven experience within SaaS product marketing with a background in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research).
• International background and fluent in French and English.
• Extremely comfortable working with uncertainty – Infopro Digital’s EMS is not fully developed today, and you must be comfortable transforming a concept into a commercial product.
• Experience using collaboration and CRM tools such as Salesforce.
• Familiar with marketing automation tools such as Hubspot and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Excellent verbal and written interpersonal and communication skills. Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Ability to work in a team with little supervision using own initiative and willing to take ownership
• Bachelor’s degree in business or marketing; MBA preferred.

Benefits

As well as working with the most interesting, talented and fun people, we operate a culture where success is recognised. You will be supported throughout your career tailoring your development through management support, internal and external training courses, and on the job training. Based in a fantastic location in the city of London’s Aldgate area, you will also have access to numerous retail discounts!

In addition to a Competitive Salary we offer the following benefits:

Standard Benefits

• 25 days annual leave (rising up to 30 days)
• Group personal pension plan
• Life assurance
• Health cash plan
• Employee assistance programme
• Bonusly employee recognition
• Employee discount scheme
• Onsite monthly chair massage
• Eye-care Vouchers
• Vodafone employee advantage scheme
• Interest free season ticket loan (STL)
• Discounted gym membership

Annual Flex Benefits

• Income protection
• Additional life assurance
• Bike to work
• Buying holiday
• Dental insurance
• Add partner to gym membership
• Health screening
• Private medical insurance

And many more!

Infopro Digital also runs The Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others

•        Infrastructure Engineer / DBA

   

  A FinTech provider to financial institutions on a mission to disrupt the foreign exchange market, applying innovative technology to tap FX liquidity, bring market transparency and ensure clients achieve best execution. They operate a successful core trading platform, with direct connectivity to all major banks, fronted by a sophisticated trading user interface. They are building a global team of highly competent individuals in the areas of Infrastructure, Application and Client Services.

   

  We are looking for a candidate with DBA experience, but also willingness to assist colleagues in other regions with platform and network issues where they can.

   

   Responsibilities

   

  • Responsible for supporting client databases, on-premises data centres, networks, and platforms, plus cloud services during APAC working hours, escalating to colleagues in other regions where necessary.
  • Jointly responsible for the hosted database services, server architecture and systems administration, which is currently CentOS running on Dell hardware.
  • Supporting your colleagues in other regions availability, security, and continued operations of global network where your expertise and experience allows.
  • Ensure efficient deployment and standard configuration management through automation in both the private and public clouds.
  • Monitor databases, troubleshoot issues, and handle incident escalations (occasionally out-of-hours).
  • Deploy database releases and promote production change management processes / procedures.
  • Interface with all levels of the business and constantly strive to achieve total internal customer satisfaction.

   

  Requirements

   

  • Minimum 5 years’ experience in database administration / IT infrastructure and perhaps, more recently, modern cloud technology.
  • Experience of MariaDB / MySQL on Linux.
  • Database installations, backups, restores and replication.
  • Good working knowledge of shell scripting and performance tuning.
  • Knowledge of IT security and highly available, fault tolerant systems.
  • GCP experience / interest in cloud technology.
  • Knowledge of Rest APIs, Git, PKI and SSL certificates, RedHat/Fedora, DNS, Mail, LDAP and kernel-level debugging is desirable.
  • Experience in any network technologies such as Arista switches, Fortinet firewalls, Cisco routing and switching products, Juniper SRX, A10 Load Balancers, routing protocols and network virtualization would be an advantage.
  • Knowledge to assist with occasional basic local desktop support issues.
  • Excellent analytical and problem-solving skills.
  • Approachable and a team player.
  • Self-motivated, organised, adaptable and a quick learner.
  • Excellent organisational and communication skills.
  • Experience of working in the financial sector could also be beneficial.

Senior XA Market Data Engineer

ICE Data Services

Responsibilities

• Establishing and implementing data management procedures and methodologies to reflect the needs of the cross-asset derivatives market
• Research market conventions and calculation models according to common industry practices
• Modifying, calibrating and maintaining our model parameters to ensure high quality of calculations
• Historical Market Data preparation, validation and calibration for Golden Source data warehouse.
• Proactively design, build and maintain reports and dash boards in addition to monitoring and maintaining the integrity and validity of the data.
• Validate and support data models, data-mining methodologies, and reporting of metrics to stakeholders
• Work closely with other internal departments and resources including, Product Management and R&D and operations to develop workflows, quality assurance processes and product enhancements.

Requirements

• BA/BSc in Business, Finance, Mathematics, Economics or Financial Engineering
• 5+ years of experience with derivatives, futures and option markets - Equity Derivatives an advantage
• 5+ years of investment data experience with an understanding of systems and data management
• Experience in financial markets - with trading, strat or quant positions - an advantage
• Experience working with data products and financial data platforms.
• Demonstrate analytical and quantitative skills to solve problems.
• Ability to collaborate with internal teams to facilitate data management processes and solutions
• High proficiency in SQL and Python
• Experience with VBA, R or other scripting languages with data analysis capabilities - an advantage.
• Strong organizational skills with acute attention to details.
• Excellent communication and service-oriented approach.
• Working hours: 9.00am to 6.00pm

Regional Head Role – thinkFolio Professional Services

Division Overview

IHS Markit’s Financial Services Solutions division provides industry-leading solutions, data services and investment management capabilities to enhance the end-to-end lifecycle for traded and illiquid markets. As the flagship of our front-office capability suite, thinkFolio is a leading provider of portfolio modelling and management tools, compliance, trading and cash management functions for the buy-side. thinkFolio has an extensive global client base with the majority of clients currently in the EMEA and expanding rapidly into North America and Asia-Pacific regions. IHS Markit is making considerable investments in the thinkFolio product and is increasing the size of the team to support growing number of projects.

Position Summary

Within the IHS Markit thinkFolio Professional Services area we are looking to recruit a vibrant, energetic, proactive Lead for our Americas Professional Services Department to service our expanding profile of clients in the region in addition to growing and developing the Professional Services team overall.

The Regional thinkFolio Professional Services Director is a high value independent professional who is responsible for Leadership, Management and continual personal development of team members in the region. The successful candidate will own and be accountable for driving revenue growth and meeting revenue targets, ensuring delivery of quality services for all consulting engagements and services; recognise leads and execute new business opportunities. This role will also work closely with the Sales and Client Management teams to help identify and/or close services opportunities across both new and existing customers; and to partner with other FS Solutions Professional Services teams.

The candidate we are seeking is focused, organised and highly-driven, should believe in leading by example and have a strong ability to motivate and inspire the team for success. This qualified leader will have strong experience in project management, analysis, system flows and business architecture to lead and provide oversight of client implementations.

Key role and responsibilities will include:

• Drive revenue growth, meet and exceed Professional Services revenue objectives
• Be responsible and accountable for the full lifecycle of thinkFolio Professional services engagements in Americas region.
• Leading, managing, developing, mentoring and motivating team members
• Recruitment and growth of the team to ensure the right balance between supply and demand
• Partner with the other business segment leaders across thinkFolio, including Managed Services, Support, Product and Development to ensure optimal implementation and project outcomes for our client base with a focus on continuous improvement.
• Collaborate globally to continuously improve implementation practices and procedures such as estimating, scoping, quality assurance reviews, methodologies, and reengineering to deliver cost effective and efficient deployments
• Developing and maintaining consulting processes to a high-standard
• Be the escalation point in facilitating issues and resolution
• Represent IHS Markit at Steering Committee meetings
• Promote implementation best practices and knowledge sharing 
• Support and implement regional and global initiatives 
• Resource planning to ensure the team is able to achieve projected goals
• Develop and maintain relationships with consulting partners 
• Coordination with regional sales management and assist in sales-led activities

Leadership

• Proven track record managing effective teams both onshore and nearshore
• Understanding of team collaboration, mission, vision and goals as a facilitator for progressive team environments
• Experienced leader, able to flex leadership style to suit the situation required
• Ability to effectively and credibly represent the business in the Americas market
• Ability to navigate and work with multiple partner departments within IHS Markit, including Support, Sales, Development, Product, and Client and Account Management
• Ability to manage multiple stakeholders involved in both internal and external projects
• Adaptability to work effectively with and across other IHS Markit product offerings
• Deliver on the Managerial responsibilities required for a regional head of professional services
• Strong communication skills required to present to various levels of an organisation from C-level to developer, discussing strategic objectives and delivering solutions across a wide array of requirements
• An ability to have the tougher conversations sometimes required to keep a project on track, address escalations and mitigate risks.
•  

Technical

• Understanding of the Buyside front office, trading operations and investment life-cycle
• Holistic view of how different applications interact to form a buyside client operating model
• Ability to set clear, manageable project and programme goals for team
• Ability to manage multiple programme(s) scope, time and budget
• Excellent communication skills; comfortable to communicate with stakeholders at all levels
• Ability to manage time and prioritise multiple tasks allocated
• Strong organisations skills with the ability to prioritise and multi-task

Experience

• Bachelor’s degree or above with proven track record in buyside technologies such as: portfolio and order management systems, trading applications, risk & performance, data management and reporting platforms
• Prior experience leading large scale client programmes in the financial industry
• Strong leadership, problem solving and project management skills
• Ability to work in a fast-paced, deadline orientated team-based environment and

Ability to move seamlessly between multiple implementations and changing client requirements.

Additional Considerations

• Understanding of the thinkFolio product functionality would be an advantage
• Experience integrating with other industry software providers to promote platform interoperability
• Candidates with strong implementation consulting skills who have successfully contributed to Capital Markets or other Financial IT projects will be considered
• Prince 2 or PMP / PgMP or MSP/ IMC / CFA would be an advantage

Through an agile delivery framework, strong governance and high quality underpin the thinkFolio Professional Services team service team offerings which include: (1) New Business Implementations, (2) Managed Services Client Transition Projects, (4) Business Optimisations Reviews and (4) Projects, (5) Training (Internally and Externally), (6) Upgrade Projects and (7) Ad Hoc Projects for the thinkFolio Product (specific client requirements or business expansion/functionality expansion projects).

Governance, Teamwork, Transparency, Client Trust and Strong Partnerships are key values for all projects run within the team.